Direct answer
Connect the soundbar's eARC/ARC output to the TV port explicitly labeled eARC/ARC, enable HDMI control and eARC on both devices where required, and test PCM first. A cable, port or format can fail independently.
What this covers
- A television and soundbar that both document HDMI ARC or eARC
- The exact condition described in the direct answer
- Customer-accessible observations and controls
What it does not cover
- ×A different model, region or software interface that contradicts the cited source
- ×A displayed code with a separate manufacturer meaning
- ×Live electrical, gas, sealed-system or battery-cell repair
Establish the exact starting state
ReversibleIdentify the labeled ARC/eARC ports and use a cable appropriate to the required HDMI feature set.
Separate the fault or decision boundary
ReversibleTest TV speakers, then the soundbar with PCM, then advanced formats so format incompatibility is not confused with no connection.
Apply the narrowest correction
ReversibleEnable the manufacturers' HDMI-control names, choose external/receiver audio and enable eARC or passthrough only when supported end to end.
Verify before escalating
ReversibleTest a TV app and one external HDMI source, then confirm volume control and power behavior.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What is the short answer to “Set up a TV and soundbar with HDMI eARC”?+
Connect the soundbar's eARC/ARC output to the TV port explicitly labeled eARC/ARC, enable HDMI control and eARC on both devices where required, and test PCM first. A cable, port or format can fail independently.
What should I check before changing anything?+
Identify the labeled ARC/eARC ports and use a cable appropriate to the required HDMI feature set.
How do I know the action worked?+
Test a TV app and one external HDMI source, then confirm volume control and power behavior.
When should I stop?+
Do not force connectors or assume every HDMI port supports ARC/eARC.
Answer for the exact device and software version shown above.