Direct answer
A complete failure should be separated into power or eligibility, the external path, and the component itself before any reset. For dishwasher circulation pump and spray, first listen after fill, mark arm position and run a short empty wash.
What this covers
- dishwasher circulation pump and spray with this exact failure state
- Diagnosis across fill level/filter/spray arms versus circulation motor and diverter
- Customer-accessible observation, settings and external components
What it does not cover
- ×A displayed manufacturer error code with a different documented meaning
- ×Live electrical, sealed-system, internal battery-cell or gas repair
- ×A claim that every model exposes identical controls
Capture the exact failure state
ReversibleRecord whether the feature is absent, disabled, powered but unresponsive, or showing a message. Expected behavior: move wash water through rotating spray arms at useful pressure.
Isolate the component boundary
ReversibleListen after fill, mark arm position and run a short empty wash. Test the simplest supported configuration with unrelated accessories and optional services removed. Boundary to separate: fill level/filter/spray arms versus circulation motor and diverter.
Correct only the proven cause
ReversibleClean/reseat filter and approved spray holes or service absent circulation. Restore only the failed prerequisite or path; do not change working layers.
Verify and stop safely
ReversibleRepeat from a cold start and complete one normal use. Stop for grinding, burning smell, leaks or broken glass near the pump.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What should I check first when dishwasher circulation pump and spray has this problem?+
Listen after fill, mark arm position and run a short empty wash.
Why not factory-reset immediately?+
The useful boundary is fill level/filter/spray arms versus circulation motor and diverter. A reset can erase state without proving which side failed.
When should I stop troubleshooting?+
stop for grinding, burning smell, leaks or broken glass near the pump.
Answer for the exact device and software version shown above.