Direct answer
A full indicator with no operation can come from a bin/filter interlock, blocked brush, battery contact problem or battery/control fault.
What this covers
- Vacuums · battery
- The exact symptom in the title before component-level repair
- Consumer-accessible controls, connections and maintenance areas
What it does not cover
- ×Smoke, burning odor, swelling, liquid on powered parts or damaged wiring
- ×Opening sealed panels, bypassing interlocks or live-electrical testing
- ×Account ownership, billing or warranty disputes
Observe before changing anything
ReversibleCheck all bin, filter and brush covers are fully latched and note any light pattern.
Isolate the failing boundary
ReversibleRemove the powered head and test the motor unit after inspecting dry contacts and accessible blockages.
Apply the narrow correction
ReversibleUse the manufacturer’s light-code guide and one documented reset.
Verify the result and stop at the boundary
ReversibleStop for damaged contacts, moisture, swelling or heat and arrange service.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What should I check first for “Vacuum battery shows full but the machine will not run”?+
Check all bin, filter and brush covers are fully latched and note any light pattern.
How do I know whether the problem is external or inside the device?+
Remove the powered head and test the motor unit after inspecting dry contacts and accessible blockages.
When should I stop and request repair?+
Stop for damaged contacts, moisture, swelling or heat and arrange service.
Answer for the exact device and software version shown above.