Expanded manufacturer code library
PlayStation expanded error-code library
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32 complete records in this directoryPlayStation PS5 code CE-100002-3: meaning and exact next steps
CE-100002-3 means The application update could not be installed. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-100005-6: meaning and exact next steps
CE-100005-6 means The console could not read the disc. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-100006-7: meaning and exact next steps
CE-100006-7 means The console cannot recognize the external USB storage device. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-100028-1: meaning and exact next steps
CE-100028-1 means There is not enough free SSD storage. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-107520-5: meaning and exact next steps
CE-107520-5 means The latest system software is required. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-107649-7: meaning and exact next steps
CE-107649-7 means The inserted disc contains content different from the installed data. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-107857-8: meaning and exact next steps
CE-107857-8 means A problem occurred while loading an application. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-107891-6: meaning and exact next steps
CE-107891-6 means Content was not installed correctly. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-107938-8: meaning and exact next steps
CE-107938-8 means The application could not be updated. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-108255-1: meaning and exact next steps
CE-108255-1 means An error occurred in a game or application. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-108360-8: meaning and exact next steps
CE-108360-8 means The HD Camera or PlayStation Camera connection needs attention. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-108862-5: meaning and exact next steps
CE-108862-5 means The console could not connect to the server. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-108889-4: meaning and exact next steps
CE-108889-4 means The latest system software is required. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-109573-5: meaning and exact next steps
CE-109573-5 means A game could not start. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-109737-7: meaning and exact next steps
CE-109737-7 means The USB storage device cannot be recognized. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-110538-8: meaning and exact next steps
CE-110538-8 means The Blu-ray Disc could not be read. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-112069-9: meaning and exact next steps
CE-112069-9 means A network data transfer failed. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-112839-4: meaning and exact next steps
CE-112839-4 means An error occurred while connecting to PlayStation Network. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-112841-7: meaning and exact next steps
CE-112841-7 means The user is not signed in. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-112987-8: meaning and exact next steps
CE-112987-8 means A purchase, download or installation failed. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-117722-0: meaning and exact next steps
CE-117722-0 means A streaming connection error occurred. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code CE-118851-4: meaning and exact next steps
CE-118851-4 means Saved data could not synchronize with cloud storage. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code NP-102946-2: meaning and exact next steps
NP-102946-2 means The latest update file must be installed. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code NP-102947-3: meaning and exact next steps
NP-102947-3 means The internet connection is too slow or unstable for the update. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code NP-102955-2: meaning and exact next steps
NP-102955-2 means The account information is incorrect. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code NW-102261-2: meaning and exact next steps
NW-102261-2 means The console could not connect to the server. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code NW-102307-3: meaning and exact next steps
NW-102307-3 means A communication error occurred while connecting to PlayStation Network. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code NW-102314-1: meaning and exact next steps
NW-102314-1 means A network communication error occurred. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code NW-102636-8: meaning and exact next steps
NW-102636-8 means The PlayStation Network connection timed out. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code WS-116329-2: meaning and exact next steps
WS-116329-2 means The sign-in ID or password does not match. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code WS-116449-5: meaning and exact next steps
WS-116449-5 means The service is undergoing maintenance. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open record PlayStation PS5 · exact codePlayStation PS5 code WS-117176-3: meaning and exact next steps
WS-117176-3 means A problem occurred with two-step verification settings. This answer applies only to PlayStation 5 console and PlayStation Network error codes; use the exact complete code and current official status before resetting the console.
Open recordStructured depth, not empty permutations
Every published record carries a direct answer, scope, ordered fixes, risk notes and sources.
Device and manufacturer hubs share a consistent record system, but each answer carries the relevant controls, fault boundaries, consequences and official support entry point for that platform.
See the publication gate