Direct answer
Check inside the fresh-food compartment, around a drawer or inside the freezer on the rating label. Photograph model and serial fields.
What this covers
- Top-freezer, bottom-freezer, side-by-side and French-door refrigerators
- The exact condition described in the title
- Customer-accessible checks before internal repair or reset
What it does not cover
- ×A different brand, model family or similar-looking code
- ×Internal live-electrical, gas, refrigerant or sealed-system testing
- ×A guarantee that a named component has failed without isolation
Try in this order0 of 4 completed
Capture the exact state
ReversibleCapture the whole label and production codes.
Separate the likely fault domains
ReversibleDo not confuse filter, compressor or ice-maker labels with the product label.
Correct only the proven, accessible condition
ReversibleUse the full model and production code.
Verify once before going farther
ReversibleConfirm lookup matches the door configuration and region.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What should I record first for “Where to find a refrigerator model number”?+
Capture the whole label and production codes.
Does the symptom or code prove a part has failed?+
No. Do not confuse filter, compressor or ice-maker labels with the product label.
When should I stop troubleshooting?+
Protect food and do not disturb sealed panels or refrigerant tubing.
Did these steps match Top-freezer, bottom-freezer, side-by-side and French-door refrigerators?
Answer for the exact device and software version shown above.
Change recordAug. 17, 2026 — Added exact scope, evidence class, reversible checks, verification result and explicit stop condition.
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