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iPhone · Wi-Fi

iPhone is connected to Wi-Fi but has no internet

Test another device on the same Wi-Fi, turn Wi-Fi off and on, restart iPhone and the router, then forget and rejoin only that network. Reset Network Settings last because it removes saved Wi-Fi and related network settings.

Direct answer

Test another device on the same Wi-Fi, turn Wi-Fi off and on, restart iPhone and the router, then forget and rejoin only that network. Reset Network Settings last because it removes saved Wi-Fi and related network settings.

What this covers

  • iPhones joined to home Wi-Fi with no usable internet
  • Current supported consumer software as reviewed on August 20, 2026
  • The symptom described in the title before a factory reset or hardware repair

What it does not cover

  • ×Cellular-data outages or captive networks requiring a sign-in page
  • ×Billing, ownership, warranty or account-recovery disputes
  • ×Regional features that the manufacturer does not list for your country
Try in this order0 of 4 completed

  1. Test the same Wi-Fi elsewhere

    Reversible

    Use another device to load a public website. If it also fails, restart the router or contact the internet provider.

  2. Toggle Wi-Fi and restart iPhone

    Reversible

    Turn Wi-Fi off and on in Settings, then restart iPhone if the connection still has no internet.

  3. Restart the router

    Reversible

    Use the router’s normal restart procedure and wait for internet service to return before reconnecting iPhone.

  4. Forget and rejoin the network

    Reset / data risk

    In Settings › Wi-Fi, tap the network’s Info button, choose Forget This Network, then reconnect with the password.

Evidence ledger

Sources behind this answer

Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.

01
Apple SupportIf your iPhone or iPad won’t connect to Wi-Fi

Official Wi-Fi, restart, forget-network and network-reset guidance.

Exact questions

Common follow-ups

What should I try first for iphone is connected to wi-fi but has no internet?+

Use another device to load a public website. If it also fails, restart the router or contact the internet provider.

Will these steps erase apps, files or settings?+

The early checks are reversible. Forget This Network removes its password. Reset Network Settings removes saved network configuration more broadly.

When should I stop troubleshooting?+

Stop if the device reports hardware damage, becomes unusually hot, smells burnt, or the problem falls into this excluded case: Cellular-data outages or captive networks requiring a sign-in page.

Change recordAug. 17, 2026 — Published a source-linked sequence for iphone is connected to wi-fi but has no internet, with consequences shown before sign-out or reset steps.
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