Direct answer
Grinding can come from shipping locks, a jam fragment, misseated cartridge/drum, blocked carriage or damaged gears. Stop repeated printing until the source is isolated.
What this covers
- The observed symptom matches this record
- Customer-accessible settings, connections and external components
- Diagnosis before reset, deletion or component replacement
What it does not cover
- ×A model-specific error code with a different documented meaning
- ×Internal electrical, battery-cell, gas, refrigeration or sealed-component repair
- ×A guarantee that every model exposes the same control label
Capture the exact symptom
ReversiblePower off and note whether the noise occurs at startup, paper pickup, carriage movement or toner rotation.
Run the smallest isolation test
ReversibleRemove paper and only customer-removable supplies, inspect for packing material and reseat each part exactly.
Correct only the proven cause
ReversibleRemove visible loose debris and test one internal page; replace the proven removable supply if its gear binds.
Verify before changing anything else
ReversibleConfirm quiet startup and five pages without noise or skew.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What should I check before resetting anything?+
Power off and note whether the noise occurs at startup, paper pickup, carriage movement or toner rotation.
What is the safest isolation test?+
Remove paper and only customer-removable supplies, inspect for packing material and reseat each part exactly.
When should I stop troubleshooting?+
Disconnect and service for broken gears, smoke, hot parts or a carriage that cannot move freely.
Answer for the exact device and software version shown above.